With every use of (hereinafter: the Shop), these General Terms and Conditions of Gift Card/Certificates from Tjhoko Paint (Pty) Ltd (hereinafter TPC) applies. By buying or using a Gift Card/Certificate at the Shop, you agree with these Terms and Conditions.

1. Redemption

Gift Card/Certificates must be redeemed through the Shop, toward the purchase of eligible products. Purchases are deducted from the Gift Card/Certificate balance. Any unused balance will be placed in the recipient’s Gift Card/Certificate account when redeemed. If an order exceeds the amount of the Gift Card/Certificate, the balance must be paid with a credit card or other available payment method. To redeem or view Gift Card/Certificate balances, visit “Your Account” on the Shop.

2. Limitations

Gift Cards/Certificates may not be redeemed for the purchase of products through in-store pickup or any other website operated by TPC, its affiliates, or any other person or entity.

Gift Cards/Certificates cannot be used to purchase other Gift Cards/Certificates.

Gift Cards/Certificates cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account, except to the extent required by law. Unused Gift Card/Certificate may not be transferred.

3. Our Policies

Gift Cards/Certificates and their use on the Shop are subject to TPC’s General Terms and Conditions and Privacy Statement. TPC may provide Gift Card/Certificate purchasers with information about the redemption status of Gift Card/Certificates.

4. Risk of Loss

The risk of loss and title for Gift Card/Certificates pass to the purchaser upon our electronic transmission to the recipient or delivery to the carrier, whichever is applicable. We are not responsible for lost or stolen Gift Cards/Certificates.

5. Fraud

TPC will have the right to close customer accounts and request alternative forms of payment if a fraudulently obtained Gift Card/Certificate is either redeemed through the Shop or is redeemed and used to make purchases on the Shop.

6. Limitation of Liability

TPC and its affiliates make no warranties, express or implied, with respect to Gift Cards/Certificates, including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. In the event a Gift Card/Certificate code is non-functional, your sole remedy, and our sole liability, shall be the replacement of such Gift Card/Certificate. Certain country laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.